Our online ordering and postal despatch is still in operation despite the current COVID-19 situation - and we're keeping it safe!
We accept PayPal and all major credit and debit cards (except American Express). Your payment will be processed in UK Pounds Sterling - if you are an international customer, your transaction total will be converted afterwards by PayPal or your card provider to your country's currency.
Depending on availability of stock, orders will be despatched next day. All orders will be processed urgently. Delivery is via Royal Mail 2nd Class post (UK) or International Airmail. If your order needs to be split - for example if you have a pre-order for a title which has yet to come into stock - you won't be charged any extra for postage. Please allow the following delivery times after despatch:
You have a right to cancel within 7 days of receipt of your order, and receive a full refund of the order value, including any original postage paid. You must return the ordered items to us unopened with any shrinkwrapping intact, using an economy method to the office address shown here. We refund your original postage to cover your equivalent cost of return postage. We guarantee to replace any opened but faulty items and compensate you for return postage in this case.